11. Sometimes people have various ways of dealing with problems or experiences like yours. What have you done on your own to cope with your experience?
12. Often, people look for help from many different sources, including different kinds of doctors, helpers, or healers. In the past, what kinds of treatment, help, advice, or healing have you sought for your experience?
Probe if does not describe usefulness of help received:
What types of help or treatment were most useful? Not useful?
13. Has anything prevented you from getting the help you need?
Probe as needed:
For example, money, work or family commitments, stigma or discrimination, or lack of services that understand your language or background.