Many factors can influence when and where someone seeks help for a mental health issue. Open inquiry about a person’s past and preferred experiences of receiving help can greatly improve communication.
What kind of experiences have you had with mental health workers or other helpers in the past? What was most helpful to you?
Have you had difficulties with mental health workers or other helpers in the past? What did you find difficult or unhelpful?
Do you feel that your gender has influenced your ability to get the kind of healthcare you need?
Are you comfortable discussing your sexual orientation? Do you feel that your sexual orientation influences your ability to get the kind of health care you need for your problem or experience?
Some people prefer mental health workers or other helpers of a similar background (for example, age, ethnicity, religion, or some other characteristic) because they think it may be easier to understand each other. Do you have any preference or ideas about what kind of mental health worker or other helper might understand you best?
Kevser has been a carer for many years. In this short film, she describes the steps she took on her quest to find help and support for herself and her daughter.
‘Kevser’ from ‘Our Voices: Stories of Carers from Migrant and Refugee Background’